How to Buy
Request a Print Catalogue
Currently, we do not display purchase prices for programs on our web site because of the variety of copyright licenses we sell, and the regional availability of some programs. For accurate pricing information, please contact us. Remember to include your name and organization / company, as well as your address.
Finding the Right Product
Filmwest’s inventory is always growing and changing. Use our search page to find specific video or DVD titles. If you are interested in finding media relating to a specific subject area, use the browse catalogue page. You can request print versions of our catalogues by using the web-based form, or contact us by using any of the methods listed on the contact us page.
Previewing
Previews of all Filmwest titles are available to qualified customers.
We are flexible with our return times, but we do fix a firm due date for
all previews. Prices for previews are as follows:
- Titles priced over $125 for your region are available for a free preview service. The previewer is responsible for the cost of return shipments.
- Titles with a purchase price under $125 for your region may be ordered on a preview-to-purchase basis with a valid purchase order. The previewer is responsible for the cost of return shipments, if applicable. Restocking charges may apply.
- Rush shipments of previews require a valid account number with a courier.
Ordering
Orders may be placed with Filmwest in any of the following methods:
- Fax a purchase order to Filmwest, or call to place an order over the phone (see our contact us page for phone and fax numbers).
- For organizations that do not employ a purchase order system, a signed letter on your institution’s letterhead may be mailed or faxed to us.
- Do not send credit card information via email.
- Please phone us for current prices.
Methods of Payment
Filmwest accepts payment by check or credit card (Visa, Mastercard).
Return Policy
In the event that a video received from Filmwest is defective, please let us know as soon as possible. We will replace it immediately and pay any shipping costs. We are also able to replace lost or damaged videos for a reduced price.
Shipping
Shipping is a non-profit center at Filmwest. Special shipping is available for rush orders. The shipping charges for rush orders will reflect a higher shipping rate.